Intruder Alarm Service & Maintenance
Commercial > Service & maintenance > intruder alarms
Intruder Alarm Service and Maintenance
Intruder alarm systems should be maintained and serviced every 6 or 12 months depending on type of installation.
Our team of highly skilled engineers will be familiar with your system and are backed up with direct links to our service manager and remote servicing suite.
Your Maintenance Contract
Your intruder alarm maintenance contract with us will include as a minimum the following:
- Access to our 24/7 helpline-emergency call out service.
- Routine inspection visits in accordance with the standards and Police requirements.
- Remote servicing on most systems (enabling our in-house specialists to interrogate and carry out adjustments to your system without the need for an engineer field visit.)
- 4 hours round the clock response to call outs if required.
What to expect from us
From the moment you call us, our experienced service coordinators will know from our bespoke IT system the location and history of your installation. Our engineer’s vehicles are tracked and the nearest vehicle to your premises will be allocated the call which is sent electronically to the engineer’s tablet. The engineer is guided to your premises and upon arrival will have the necessary tools and in most cases the parts to carry out the corrective or preventative action.
Our system is updated with the engineer's status e.g. "on route", "on site", "job completed". Once the job is completed and closed down the engineers service report is automatically e-mailed to you.
During a routine inspection visit the engineer will carry out up to 35 different checks of your system which will be included on the service report.
Types of Contract
We offer 3 types of maintenance contract
- Type 3 Basic Maintenance
- Type 2 Parts Chargeable
- Type 3 Comprehensive
Our standard contract offered to commercial customers is type 3, however depending on the size of your system and if we installed it, or took it over from another provider, we may be able to offer the choice of contract. For more information please download our service and maintenance brochure here
System Takeovers
We are often requested to takeover a system from another company and this is something we provide on a regular basis.
There are several reasons why you may be looking for another service provider for your security system(s)
- You may not be happy with your present provider
- You may have recently moved premises and inherited a system
- Your current provider cannot maintain or service all disciplines
- Your current provider is to expensive
- You have different engineers attend to look after different disciplines
We can take-over and maintain many systems including;
- Intruder Alarms
- Fire Alarms
- Fire Extinguishers
- CCTV
- Access control
- Door entry systems
- Smoke Cloak
- Emergency Lighting
Our dedicated and fully trained multi discipline engineers will thoroughly test and inspect your system(s) prior to takeover to make sure that the system is fully functioning and advise on any problem areas.
Alarm Monitoring
If your current system is monitored with another provider it’s no problem, we can take over your existing system and ensure a smooth process to our alarm receiving centre. Our surveyor will give you all the options available to you.
Thank you for your interest in our products and Services
If you are looking for more information on the products and services we provide, or some advice simply complete the form on the right and a member of our team will be in touch with you.
For larger projects we may need to carry out a site survey but our experts will be able to advise you once we have made contact
Simply complete the form on the right and a member of our team will be in touch with you.
Your Information
Get Started Today
Ready to protect your home with our affordable security system rentals?
Contact us today to learn more or to schedule your free consultation.
Call us now on 0345 468 0927
Case studies
30/01/2026
Case Studies
Walmley Social Club Security Upgrade: Intruder Alarm and Addressable Fire Alarm Installation
Walmley Social Club is a busy, long-established private members’ venue in Sutton Coldfield, Birmingham, hosting everything from snooker and bowling to live music and large private events. To ens...
10/11/2025
Public Sector
Dr Milley’s Hospital Upgrades to a Modern Wireless Fire Alarm System
Location: Lichfield, Staffordshire Project: Wireless fire alarm system installation
04/06/2024
Residential
Comprehensive Security Upgrade for a Warwickshire Village Home
The Results
Our client, Mr Bryan Davis, commented: “I would like to thank you for your help and assistance with the alarms and CCTV, which are now fully inst...
14/06/2023
Schools
Bredon Hill Academy
Bredon Hill Academy is a well-regarded, 468-pupil middle school situated in the village of Ashton-under-Hill, four miles south of Evesham in Worcestershire.
15/05/2023
SMEs
Cookes Furniture & Storage
Cookes Storage Managing Director, James Pike, said he had been greatly impressed with the professionalism, service and attention to detail shown by the Justice team. “Initially, a very thorough ...
12/12/2022
Schools
The Shrubbery School
Founded in 1930, The Shrubbery School is the oldest co-educational independent school in Sutton Coldfield. Catering for children aged 3-11, the school operates from a part listed building and wa...
08/08/2022
Commercial
KLM Storage (Midlands) Ltd
West Midlands based KLM Storage is a long-established business, providing serviced warehousing and distribution solutions with a global coverage. Operating from an extensive 120,000 sq. ft site,...
04/05/2022
Commercial
Lodent Precision Ltd
Lodent had experienced a series of costly and disruptive thefts from their yard on an industrial estate in Staffordshire close to the M6 toll road north of Walsall and Wolverhampton.
17/12/2021
SMEs
Green Frog Power
Summary/background of company Green Frog Power builds and operates power stations in the United Kingdom, supplying stand-by power to the National Grid. ...
17/12/2021
Sports
Aston Villa Football Club, Aston, Birmingham
Instalment/solutions provided:
Intruder alarm systems
Aston Villa FC is a premiership football club, with a ground capacity of around 40,000, the largest in the Birmingham area. ...
17/12/2021
Public Sector
Job Centres, Staffordshire and West Midland
Instalment/solutions provided:
Integrated intruder alarm and smoke cloak systems
Local Jobcentres in the West Midlands provide information on available work opportunities and fa...
17/12/2021
Schools
John Wilmott School Sutton Coldfield West Midlands
Instalment/solutions provided:
Wide range of school security systems
At the John Wilmott School in Sutton Coldfield West Midlands, there was a need to enhance the existing securi...
04/11/2021
Commercial
TST Cosmetics Bodyshop, Wolverhampton
Instalment/solutions provided:
CCTV and intruder alarm installation
TST Cosmetics is part of the Innovative Repair Group, which runs vehicle bodyshops across Wales and the Midlan...
04/11/2021
Commercial
Chambers Ford motor dealers, dual sites
Instalment/solutions provided
Detector activated CCTV systems
Chambers Ford is a large, successful motor dealership with multiple sites across the country, including at Sutton Co...
22/06/2021
Construction
Bowmer and Kirkland
Bowmer and Kirkland was founded in 1923 and is one of the UK’s most successful privately owned construction, engineering and development groups.
22/06/2021
Local Authority
The Red Rose shopping Centre, Sutton Coldfield
Instalment/solutions provided:
Fire detection and alarm system
The Red Rose shopping Centre (Formerly known as the Sainsbury Centre) in Sutton Coldfield West Midlands is a shoppi...
22/06/2021
Residential
Multiple major house build companies
Instalment/solutions provided:
Intruder alarms
We have provided security solutions for most of the major house builders including Persimmon Homes, Laing, Bellway, Crest Nicholson...
22/06/2021
Retail
JD Sports
Instalment/solutions provided:
Intruder alarm & CCTV
JD Sports Retail was founded in 1981 and has grown over the years successfully acquiring other brand leaders such as First Sp...
22/06/2021
SMEs
SME's
Green Frog Power Builds and operates power stations in the United Kingdom. They supply standby power to the National Grid. Their sites are largely unmanned and Justice was contracted to come up ...
22/06/2021
Surgeries
Multiple doctor & dental surgeries
Instalment/solutions provided:
Integrated CCTV systems, Panic alarms and door access control devices
We have worked with a wide range of Doctors and Dental surgeries of differing...
21/06/2021
Banking
HSBC
HSBC is one of Britain’s largest Banks and has recently had a refurbishment of most of its Branches. Justice Fire and Security was contracted to carry out the upgrades and alterations to the Fir...