Why Choose Us
About Us > why choose us
Response Times - 97%
We believe in a rapid response to customers. This promise has been kept since the business first started. We use the latest technology to remotely diagnose your systems and if an engineer is needed on site we automatically locate the nearest vehicle to provide a first class service.
Returning Customers 85%
Some of our Customers have been with us for over 25 Years tantamount to the service we provide. Customers see us go the extra mile and return year after year. Even when moving premises Justice Fire and Security is their first choice for electronic security.
Overall Customer Satisfaction 80%
We commissioned an external company to carry out a survey and the results were impressive, 80% overall customer satisfaction. When asked, clients quoted our personal level of service and good locality amongst the top reasons why they are satisfied and continue to us Justice Fire and Security.
First time Fix 72%
Our engineers carry most spare parts with them. We strive to complete a fault first time every time however there are occasions when a part is not available, is obsolete or the fault is larger than envisaged.
Client Recommendation 85%
Customers provide outstanding testimonials and recommend us time after time. Our service levels meet and are above the industry guidelines. We are accredited with NSI Gold and BAFE. Recommendations are important to us. It means not only is our existing client happy with us but they are more than satisfied to recommend us to their contacts.
Thank you for your interest in our products and Services
If you are looking for more information on the products and services we provide, or some advice simply complete the form on the right and a member of our team will be in touch with you.
For larger projects we may need to carry out a site survey but our experts will be able to advise you once we have made contact
Simply complete the form on the right and a member of our team will be in touch with you.
Your Information
Get Started Today
Ready to protect your home with our affordable security system rentals?
Contact us today to learn more or to schedule your free consultation.
Call us now on 0345 468 0927
Case studies
30/01/2026
Case Studies
Walmley Social Club Security Upgrade: Intruder Alarm and Addressable Fire Alarm Installation
Walmley Social Club is a busy, long-established private members’ venue in Sutton Coldfield, Birmingham, hosting everything from snooker and bowling to live music and large private events. To ens...
10/11/2025
Public Sector
Dr Milley’s Hospital Upgrades to a Modern Wireless Fire Alarm System
Location: Lichfield, Staffordshire Project: Wireless fire alarm system installation
04/06/2024
Residential
Comprehensive Security Upgrade for a Warwickshire Village Home
The Results
Our client, Mr Bryan Davis, commented: “I would like to thank you for your help and assistance with the alarms and CCTV, which are now fully inst...
14/06/2023
Schools
Bredon Hill Academy
Bredon Hill Academy is a well-regarded, 468-pupil middle school situated in the village of Ashton-under-Hill, four miles south of Evesham in Worcestershire.
15/05/2023
SMEs
Cookes Furniture & Storage
Cookes Storage Managing Director, James Pike, said he had been greatly impressed with the professionalism, service and attention to detail shown by the Justice team. “Initially, a very thorough ...
12/12/2022
Schools
The Shrubbery School
Founded in 1930, The Shrubbery School is the oldest co-educational independent school in Sutton Coldfield. Catering for children aged 3-11, the school operates from a part listed building and wa...
08/08/2022
Commercial
KLM Storage (Midlands) Ltd
West Midlands based KLM Storage is a long-established business, providing serviced warehousing and distribution solutions with a global coverage. Operating from an extensive 120,000 sq. ft site,...
04/05/2022
Commercial
Lodent Precision Ltd
Lodent had experienced a series of costly and disruptive thefts from their yard on an industrial estate in Staffordshire close to the M6 toll road north of Walsall and Wolverhampton.
17/12/2021
SMEs
Green Frog Power
Summary/background of company Green Frog Power builds and operates power stations in the United Kingdom, supplying stand-by power to the National Grid. ...
17/12/2021
Sports
Aston Villa Football Club, Aston, Birmingham
Instalment/solutions provided:
Intruder alarm systems
Aston Villa FC is a premiership football club, with a ground capacity of around 40,000, the largest in the Birmingham area. ...
17/12/2021
Public Sector
Job Centres, Staffordshire and West Midland
Instalment/solutions provided:
Integrated intruder alarm and smoke cloak systems
Local Jobcentres in the West Midlands provide information on available work opportunities and fa...
17/12/2021
Schools
John Wilmott School Sutton Coldfield West Midlands
Instalment/solutions provided:
Wide range of school security systems
At the John Wilmott School in Sutton Coldfield West Midlands, there was a need to enhance the existing securi...
04/11/2021
Commercial
TST Cosmetics Bodyshop, Wolverhampton
Instalment/solutions provided:
CCTV and intruder alarm installation
TST Cosmetics is part of the Innovative Repair Group, which runs vehicle bodyshops across Wales and the Midlan...
04/11/2021
Commercial
Chambers Ford motor dealers, dual sites
Instalment/solutions provided
Detector activated CCTV systems
Chambers Ford is a large, successful motor dealership with multiple sites across the country, including at Sutton Co...
22/06/2021
Construction
Bowmer and Kirkland
Bowmer and Kirkland was founded in 1923 and is one of the UK’s most successful privately owned construction, engineering and development groups.
22/06/2021
Local Authority
The Red Rose shopping Centre, Sutton Coldfield
Instalment/solutions provided:
Fire detection and alarm system
The Red Rose shopping Centre (Formerly known as the Sainsbury Centre) in Sutton Coldfield West Midlands is a shoppi...
22/06/2021
Residential
Multiple major house build companies
Instalment/solutions provided:
Intruder alarms
We have provided security solutions for most of the major house builders including Persimmon Homes, Laing, Bellway, Crest Nicholson...
22/06/2021
Retail
JD Sports
Instalment/solutions provided:
Intruder alarm & CCTV
JD Sports Retail was founded in 1981 and has grown over the years successfully acquiring other brand leaders such as First Sp...
22/06/2021
SMEs
SME's
Green Frog Power Builds and operates power stations in the United Kingdom. They supply standby power to the National Grid. Their sites are largely unmanned and Justice was contracted to come up ...
22/06/2021
Surgeries
Multiple doctor & dental surgeries
Instalment/solutions provided:
Integrated CCTV systems, Panic alarms and door access control devices
We have worked with a wide range of Doctors and Dental surgeries of differing...
21/06/2021
Banking
HSBC
HSBC is one of Britain’s largest Banks and has recently had a refurbishment of most of its Branches. Justice Fire and Security was contracted to carry out the upgrades and alterations to the Fir...